Statement of Work (SOW)
Project-specific addendum to a master services agreement — covers deliverables, timeline, milestones, and success criteria for a defined engagement.
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Defines the business purpose of the engagement, the consulting services to be performed, and the boundaries of the approved project scope.
Identifies each required deliverable and links completion to measurable standards, specifications, or expected outcomes.
Sets project start and end dates, milestone deadlines, required client inputs, and schedule dependencies that may affect performance.
Establishes the procedure for client review, requested revisions, deemed acceptance, and written approval of deliverables.
States compensation, payment timing, reimbursable expenses, invoice requirements, late payment consequences, and taxes if applicable.
Protects confidential business information exchanged during the engagement and limits use of client data and materials to the project.
Requires written approval for changes to scope, deliverables, timing, assumptions, or fees and clarifies cost implications of additional work.
Addresses termination rights, payment for work performed, suspension for nonpayment or delay, escalation of disputes, and related risk allocation.
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Frequently asked questions
What is a consulting Statement of Work?
How is an SOW different from a master services agreement?
Why should acceptance criteria be included?
How should scope changes be handled in a consulting SOW?
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